Terms of use

The user of the web, by accessing and browsing it, undertakes to use it in accordance with the legislation in force at all times and the conditions established in this Legal Notice, morality and generally accepted good customs and public order. The user will be liable to Bea Soldado and/or to third parties for any damages that may be caused as a result of the breach of this obligation. Bea Soldado may prohibit access to this website by any user who engages in unlawful conduct.

The user of this website must refrain, in any case, from deleting, altering, evading or manipulating any protection device or security system that may be installed on it.

ORDER

Placing an order in beasoldado.com is equivalent to the full and complete acceptance of the prices, the description of the products, the sale and the general conditions of sale, which will be the only ones applicable to the contract thus concluded.

You agree only to make use of the website beasoldado.com to make inquiries or legally valid orders. You are also obliged to provide us with your email address, postal address and/or other contact information in a real and correct way and aware that we may use this information to contact you if necessary (see privacy policy section). If you do not provide us with all the information we need, we will not be able to place your order.

When you make the purchase you declare to be the legitimate or authorized owner of it.

To place an order, you must follow the online purchase procedure until payment. After this, you will receive an email as a receipt for your order. Please note that this does not mean that your order has been accepted. All orders are subject to our acceptance and the Shipping Confirmation of such acceptance will be sent to you via email.

The contract for the purchase of a product (s) between us will be formalized only when we send you that Shipping Confirmation.

Only those products listed in the Shipping Confirmation will be the subject of the Contract.

AVAILABILITY

Availability of the service: The items offered through this website will only be available in Mainland Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla.

DELIVERY

Bea Soldado undertakes to deliver the products in perfect condition to the delivery address that you indicate on the order form.

You can request the delivery of the items, at another address and to another natural person different from the one who subscribes the order, as long as the delivery address is located in Peninsular Spain, the Balearic Islands, the Canary Islands, Ceuta and Melilla.

Orders will not be delivered to P.O. Boxes.

In order to optimize delivery, we thank you for indicating an address where the order can be delivered within normal business hours.

The delivery of the goods will be made at the address designated by you. In case of absence of the recipient, at the time of delivery, a voucher will be left indicating how to proceed to arrange a new delivery, except in the case of shipments by ordinary mail.

Bea Soldado reserves the right to vary the type of shipment and the company by which it is made, regardless of what is stated in these pages and provided that it does not imply a manifest prejudice to the customer.

The postage derived from the shipments of the purchased items will be reflected in the final moment of the purchase. These conditions may be modified.

For the purposes of these Conditions, it will be understood that the "delivery" has taken place or that the product(s) have been delivered at the time of signing the receipt of the same at the agreed delivery address.

Impossibility of delivery:
We reserve the right to remove any Product from our website at any time and/or to remove or modify any material or content thereof. Although we will make every effort to always process all orders, there may be exceptional circumstances that require us to refuse to process an order after we have submitted the Order Confirmation, and we reserve the right to do so at any time, in our sole discretion.

We will not be liable to you or any third party for removing any product from our Bea Soldado website, regardless of whether such product has been sold or not, removing or modifying any material or content from the website, or for refusing to process an order once we have sent you the Order Confirmation.

PRICES

The prices on the "www.beasoldado.com" website include VAT, applicable on the day of the order, but exclude shipping costs, which will be added to the total amount due as set out below:

SHIPPING PRICES

In Bea Soldado, every jewel is special. We manufacture by hand, making your piece unique.

We will inform you via email of the status of the shipment from the moment the purchase is made:

  • If your order, we have it in stock, (you're in luck!) you will receive it within 24 to 48 hours (working days)
  • If your order is not in stock (be patient!), the production time will be 10 to 12 days.

The shipping costs for each geographical area are as follows:

SPAIN (PENINSULA) AND THE BALEARIC ISLANDS

  • Purchases over 50€ – FREE SHIPPING
  • Buy less than 50€ – 5€
  • Delivery time – up to 72 working hours from shipping (Peninsula) to 4 working days (Balearic Islands)

CANARY ISLANDS

  • Shipments to the Canary Islands are made by courier. These shipments have a fixed cost of € 36.70 and include (i) the postage and (ii) the corresponding export SAD (€ 23 fixed per shipment). It is important to note that such shipment will be subject to the additional payment of the import SAD and the payment of the corresponding IGIC (7% of the value declared on the invoice) at the time of delivery. These and other resulting customs costs will be the responsibility of the buyer in any case.

PAYMENT

Payment for orders may be made using the following procedures:

  • Payment by bank transfer. We will only accept payments made by banks belonging to the European Union.
  • PayPal.
  • Visa/Mastercard/Maestro/American Express credit card.

Bea Soldado reserves the right to change the payment methods, being able to create new ones or eliminate any of the existing ones, without the user / client of beasoldado.com being able to make claims for this reason. However, if the change in the payment method affects an order already placed, from beasoldado.com we will contact the customer to inform him of said change, offering him the option to cancel the order if he deems it convenient.

RETURNS POLICY

If exceptionally you have received the order in poor condition or I have got it wrong size and would like to change it or return it. You may change/return your item within 14 days of delivery as long as;

  • They are returned in perfect condition.
  • including the original box, as it is considered part of the product.
  • through any method of secure transport.

Please write us an email to hello@beasoldado.com notifying you of your intention to change an item and send the package to the following address:

BEA SOLDIER
Jeweler Park- Ctra Palma del Río km 3.3 Phase 2 Nave 14
14005 Cordoba
Spain

If you have any questions, contact us through our email hello@beasoldado.com

The rights recognized by current legislation are safe.

LIABILITY AND DISCLAIMER

The photographs and reproduced texts presenting the products offered are for informational purposes only.

The liability of Bea Soldado in relation to any product purchased in beasoldado.com will be strictly limited, in any case to the purchase price of said product and will not be compromised by simple errors or omissions that may have taken place, when all necessary precautions have been taken in the presentation of the products.

These General Conditions are governed by Spanish law. The parties submit, at their option, for the resolution of disputes and waiving any other jurisdiction, to the courts and tribunals of the consumer's domicile.

OWNERSHIP OF THE CONTENT OF THE WEBSITE BEASOLDADO.COM

The elements of this website are designed with the purpose of offering the sale of products identified by Bea Soldado.

All illustrations, designs, icons, graphics, photographs, images and any other elements that are part of the website are the exclusive property of Bea Soldado, or transferred under license by the Supplier's Brand.

Customers and users are warned that Bea Soldado's rights over the content, design and source code of this website are protected by current Spanish and international legislation relating to intellectual and industrial property.

Likewise, and without prejudice to the foregoing, the content of this website is also considered a computer program, and therefore, it is also applicable to all the Spanish and European Community regulations in force in the matter.

It is expressly forbidden the total or partial reproduction of this website, not even by means of a hyperlink, nor of any of its contents, without the express written permission of Bea Soldado.

Likewise, the copying, reproduction, adaptation, modification, distribution, commercialization, public communication and/or any other action that may involve an infringement of current Spanish and/or international regulations on intellectual and/or industrial property, as well as the use of the contents of the website, is totally prohibited if it is not with the prior express written authorization of Bea Soldado.

Bea Soldado informs that it does not grant any license or implicit authorization on the rights of intellectual and / or industrial property or on any other right or property related, directly or indirectly, to the contents included in its website beasoldado.com

WRITTEN COMMUNICATIONS AND NOTIFICATIONS

The applicable regulations require that part of the information or communications that we send you be in writing. By using the website beasoldado.com, you agree that most communications with us are electronic.

We will contact you by email.

In all communications and in the formulation of the contract we will use the official language of the Spanish State, Castilian.

For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send you electronically comply with the legal requirements to be in writing. This condition will not affect your rights recognized by law.

The notifications you send us should preferably be sent through our contact form. In accordance with the foregoing and unless otherwise stipulated, we may send you communications either to the e-mail or to the postal address provided by you when placing an order.

It will be understood that the notifications have been received and have been correctly made at the same moment they are posted on our website, 24 hours after an email has been sent, or three days after the date of postage of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it had the correct address, was correctly sealed and that it was duly delivered in the mail or in a mailbox and, in the case of an email, that it was sent to the email address specified by the recipient.

COMMENTS AND SUGGESTIONS

Your comments and suggestions will be welcome. Please send them to us through our hello@beasoldado.com

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